It is also possible to contact Glarysoft representatives from any page of the website using the Feedback & Support messenger service. This has several pages that are relevant to Glary Undelete, each offering detailed walkthroughs of potential problems and their solutions.
More detailed assistance can be enjoyed at, where ideas can be submitted, and a knowledgebase accessed.
Questions can also be asked via the Contact Us page, where technical questions can be addressed. Glarysoft provides several support options for users to help circumvent these issues.įirst is the FAQ, a general collection of questions and answers for the full range of software. Hitting a wall when trying to recover vital documents is invariably frustrating. Support for Glary Undelete is only available by email or through the user forum (Image credit: Glarysoft) Support However, the speed of the SSDs will have played a key part in this efficiency. au files from a lost Audacity (opens in new tab) recording, Glary Undelete retrieved the files quickly. Consequently, testing was performed using the computer's two internal drives, a 1TB Western Digital Blue SSD and a 256GB NVMe SSD boot drive.īoth yielded quick results, although the boot drive was largely limited to discarded temporary files deleted by the operating system. Unlike some of the other recovery tools we've looked at, however, Glary Undelete was unable to handle the USB device. Importantly, the drive was previously unmountable. This was plugged into a Dell 5505 laptop running Windows 10. To test Glary Undelete, files accidentally deleted from a 16GB SanDisk Cruzer Blade USB thumb drive were initially targeted. The utility prompts you for a destination for recovery, then completes the process. To recover one or more files with Glary Undelete, check the corresponding boxes, then Restore. "Good" and "Medium" are also used, both of which have about a 50-50 success rate. Those labelled "Very Good" can be almost wholly saved those labelled "Poor" or "Overwritten", meanwhile, are lost. You can sort the search results by State to find those suitable for recovery. Not all uncovered files can be recovered, however – some are largely gone for good, overwritten by later data. You can also filter by file type, or simply use the search tool to find a specific file.
The results are displayed in the main pane, while the contents can be browsed using the folder tree. Simply launch the software, select a drive in the drop-down menu and click Search. Glary Undelete includes information about deleted files detected during a scan (Image credit: Glarysoft) Finding files
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